Mobile Security Services
Areas We Cover
Our mobile security services cover the following areas:
Addlestone ● Ashley Park ● Ashtead ● Blackhills ● Brooklands ● Burwood Park ● Byfleet ● Chertsey ● Chessington ● Chobham ● Claygate ● Cobham ● Crown Estate Oxshott ● Dorking ● Downside ● East Horsley ● East Molesey ● Effingham ● Egham ● Epsom ● Esher ● Fetcham ● Great Bookham ● Hampton ● Hersham ● Horsell ● Jacobs Well ● Knaphill ● Knott Park ● Leatherhead ● Longcross ● Malden Rushett ● Mayford ● Morden ● Oatlands ● Ockham ● Old Woking ● Ottershaw ● Oxshott ● Pachesham Park ● Pyrford ● Ripley ● Row Town ● Send ● St George's Hill ● Shepperton ● Staines Upon Thames ● Stoke D'Abernon ● Sunbury on Thames ● Surbiton ● Thames Ditton ● Thorpe ● Tolworth ● Upper Halliford ● Virginia Water ● Walton on Thames ● West Byfleet ● West Clandon ● West Molesey ● Weybridge ● Woodham ● Woking ●
Keyholding and Alarm Response
From commercial properties to residential homes and outbuildings. If the premises has an intruder, fire or other alarm which is monitored by an alarm receiving centre or transmits a recorded message over a telephone line then we are able to receive and act on that call.
For residential properties that have installed alarm systems. We understand that home owners or professional tenants may not want to ask friends, family or work colleagues to be permanently on call day, night and weekends. In addition to the keyholder responsibility of receiving the notification call and being able to attend the property, you do not know what has happened and what your keyholder will be greeted with on arrival.
Business owners with premises monitored by alarm systems. We understand that you possibly do have staff that can be incorporated into a roster of call outs however by doing so they may be placed at risk. In addition to being placed at risk the job they are employed to do may suffer due to attending an alarm calls out of hours.
Being notified to attend an alarm at anytime is an inconvenience. Alliance Mobile Security will take this away from you or your appointed person and respond efficiently and safely. Our security patrol officers welfare when reacting to a situation or on patrol is paramount and this is reflected in our continued planning and investment with regards to our officers Health & Safety.
Standard process to setup a new keyholding service after confirmation to proceed:-
working day 1
- Site survey at the premises lasting approximately 60 to 90 minutes
- Security, Health & Safety assessment undertaken
- Key collection and testing at time of survey
- Alliance appointment form passed to customer to forward to Alarm Company
- Service agreement passed to customer for review and signature
- Keys received registered and deposited into keyholding secure storage
working day 2
- Site security instruction written and forwarded by encrypted link for approval
- Security instructions reviewed by customer, amended/approved
- Property registered with Alliance control room including escalations
- Alarm Receiving Centre contacted and Alliance details checked
- Keyholding & Alarm Response service commences
- Customer contacted and informed service is live
- Subscription invoice is forwarded to the customer
Our meaning of the term "keyholding":
To hold any device or information to successfully undertake a service eg keys, fobs, access passes or any information that is held and to be used when completing a service.
There are several possible variations to the standard Keyholding & Alarm Response service:
Keyholding only:
To hold address, verification information and keys in the event of lockout.
Does not include holding of property instructions for alarm response.
Accompanied Response:
To attend a premises and accompany the keyholder in and around the building.
Does not include holding of building keys or property instructions
Sign & Response:
Security signage displayed. Calls received will be passed to your own call outs.
Does not include holding of property instructions or building keys
External Security Patrols
If you are a home owner or Company that requires the additional peace of mind that your premises is being checked overnight or during the weekend then a security patrol service should be considered.
For homes, we could check all ground floor safe and accessible doors and windows and visually check all upper floor windows.
Post and packages that are left outside can be brought in to your home or stored elsewhere on the grounds. Doors and windows that are found insecure can be made secure.
For commercial properties that operate a system whereby the last member of staff locks the building. We can externally patrol the building checking safe and accessible ground floor doors and windows and correcting any lockup errors.
The external patrol service can be enhanced to include an internal security patrol.
Typical patrol service would consist of an external patrol of the:-
- verge or fence line
- the grounds of the premises including sheds/garages
- safe & accessible ground floor doors and windows
- visual check of all upper floor windows
- car park
The following tasks can be added on:-
- residential bins in/out
- post moved from postbox to other location
Internal Security Patrol
Once a full external patrol has been completed:-
- The property is entered and the alarm unset
Typically for homes, the internal patrol would consist of :-
- Post in
- Check of all rooms for obvious signs of maintenance defects
- Visual check consists of floor, walls and ceilings
- Other checks or tasks can be mutually agreed such as;
- meter readings, plant watering, cat feeding
- Set the alarm, depart locking designated entrance
Typically for businesses, the internal patrol would consist of :-
- Check the fire panel for alerts or faults
- Call the lift (if present) to ensure it is empty
- Check all floor toilets and kitchens
- Check work areas
- Set the alarm, depart locking designated entrance
On all services the customer can either subscribe to our standard reporting template or choose to upgrade to have their own bespoke report emailed to them and their distribution list.
Vacant Property Inspections
Depending on requirement and result from our risk assessment, a vacant property inspection can include a full external and internal security patrol along with the following regularly requested tasks:-
- General building images showing current property status
- General lawn images showing current condition
- Combustible items found on site
- Utility readings
- Obvious maintenance issues and site insecurities
- New criminal damage
- Collection and forwarding of post
On all services the customer can either subscribe to our standard reporting template or choose to upgrade to have their own bespoke report emailed to them and their distribution list.
Building Locks and Unlocks
Alliance Mobile Security is able to offer commercial premises the convenience of having their place of business locked and/or unlocked on a weekday basis.
All our security patrol officers would be trained in the task so on unlock and/or lock the task will be completed in the same way every time. You are also assured that the tasks will be completed rather than leaving the critical task to the last staff member out.
A commercial lockup typically includes:-
- Arrives at the premises and conducts an external patrol
- Push & pull on access control door to ensure it is working
- Starting at top of the building check all rooms inc. toilets
- Check work areas and communal areas
- Switch off lights during the lockup
- Check external doors to ensure closed and locked
- Check fire panel for alerts or faults
- Check lift (if present) to ensure it is empty
- Set the alarm and exit the building locking the door
A commercial unlock typically includes:-
- Arrives at the premises and conducts an external patrol
- Push & pull on access control door to ensure it is working
- Unlock the designated entrance, enter and unset the alarm
- Starting at top of the building check all rooms inc. toilets
- Switch on lights during the unlock
- Check fire panel for alerts or faults
- Check lift (if present) to ensure it is empty
- Leave with the alarm unset and building on access control
On all services the customer can either subscribe to our standard reporting template or choose to upgrade to have their own bespoke report emailed to them and their distribution list.
Need more information?
If you're located in the Surrey area and are looking for the peace of mind a mobile security team can provide to you or your business, please get in touch to find out how we can help.